Activate your Belk Gift Card

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Frequently Asked Questions



Purchasing & Sending

Are there any fees associated with Belk® On-Demand Gift Cards?

No. There are no fees associated with On-Demand Gift Cards. You will only be charged the face value of the Gift Card.

Can I change the value of an On-Demand Gift Card after I've paid for it?

Not at this time.

How do I cancel the purchase of Gift Card?

You may not return or cancel your Belk® On-Demand Gift Card after it has been activated.

Which credit cards do you accept?

VISA, MasterCard, American Express, Discover and PayPal.

What is a credit card Security Code and why is it required?

In order to protect you from unauthorized transactions, we require your credit card's Security Code

  • MasterCard, VISA, and Discover: The Security Code is the 3-digit number printed on the signature panel on the back of your card. It immediately follows the account number.
  • American Express: The card Security Code (also referred to as the CID number) is printed above the imprinted card number on the front of the card (on either the left or right). **

** Please note, there are a small percentage of "plastic-less" card accounts for American Express - Corporate and Purchasing Card accounts. If you have one of these accounts with no AMEX card, please enter 5555 as your card security code.

When is my credit card charged for my purchase?

Your credit card is charged at the time of purchase. This purchase will appear on your credit/debit card statement as BELK CS EGIFT CARD.

When is my PayPal account charged for my purchase?

Your PayPal account is charged at the time of purchase.

How do I check my order status?

Once your On-Demand Gift Card is activated, you will receive an email with confirmation.

Your PayPal account is charged at the time of purchase.



Receiving & Redeeming

Where can I use my On-Demand Gift Card?

Belk® On-Demand Gift Cards are redeemable in boutiques or online.

When does the On-Demand Gift Card expire?

There is no expiration date on your On-Demand Gift Card. We recommend that you redeem it soon after you receive it, so you don't forget.

Can I reload my On-Demand Gift Card after I've spent the full value?

Not at this time.

There is no expiration date on your On-Demand Gift Card. We recommend that you redeem it soon after you receive it, so you don't forget.



Security & Reliability

Is my order secure?

All personal and financial information is transmitted using the https protocol over a Secure Sockets Layer (SSL), utilizing state of the art technology for consumer protection. Behind the scenes, your web browser is sending all personal and financial information over SSL. The Gift Card purchase process is fully PCI compliant. If you have any questions or concerns, please contact Customer Support.

What if I lose my Gift Card?

If you suspect that someone has copied or stolen your On-Demand Gift Card, contact Customer Support immediately. On-Demand Gift Cards will not be replaced if lost or stolen. On-Demand Gift Cards are valuable and should be safeguarded accordingly.

Who is CashStar?

CashStar is a Blackhawk Network business specializing in Digital Gifting that allows consumers and businesses to securely order and send Gift Cards over the internet. CashStar's focus is on developing a secure payment technology platform and service dedicated to bridging the digital and physical divide. CashStar is fully PCI compliant.

Belk Gift Card, powered by CashStar.